Below we've listed our most common customer service questions. If your unable to find your answer here, you can contact us here or emailing us at help@betterworldbooks.com.
How do I cancel my order?
Click here to Cancel or Update your order.
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Can I upgrade to Faster Shipping?
Yes. You may upgrade to Expedited Shipping as long as you notify us before we ship your order out. Click here for more information on Shipping Upgrades.
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How do I know if you have the book I am looking for in stock?
You can easily browse our Inventory by clicking here. Please pay attention to the listings' descriptions and comments with regards to additional components, editions, condition, etc.
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What are your Shipping Rates?
Please see our Shipping & Returns page for our Shipping Rates.
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How do I order?
Ordering is easy. Click here to access our Inventory. Once you find the book you want, simply follow the instructions to order. Please note that you will need to create an account with us if you are a new customer. You will be prompted to do so when you are ready to check out.
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How fast do you ship?
Please see our Shipping & Returns page for estimated shipping times. We ship 94% of our orders within 1 business day of when the order is placed, and often even faster than that.
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What is your Return Policy?
We offer 100% no questions asked returns. Please see our Shipping & Returns page for more information about our Return Policy.
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